All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational
CA+ Operational
Express Capture Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Do Not Call Register (DNCR) data provider has advised that maintenance is required on all DNCR services on 22/10/2020 from 22:00PM till 06:00AM on 23/10/2020 AEDT.

A series of security updates will be applied to the DNCR servers.

Washes performed may be delayed during this period. Users logged into the website may also need to re-login when their connection is dropped. They apologize for any inconvenience it may cause.

This will ONLY AFFECT use of the method below during the maintenance window - all other methods should work as normal.

DataTools.Enhance.PhoneNumber.DoNotCall.Acma.Append

Should you have any issues, please let our Support team know on (02) 9687 4666 or support@datatools.com.au.
Posted on Oct 19, 17:13 AEDT
Past Incidents
Oct 21, 2020

No incidents reported today.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Completed - The scheduled maintenance has been completed.
Oct 17, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 16:01 AEDT
Scheduled - The data provider of the DataTools.Capture.BusinessName.Search.Nzbr.SearchBusinessName method (API.Business.Govt.NZ) has advised that their API and website will be unavailable for an extended period overnight on 16 October 2020 due to on-going infrastructure work to ensure that NZBN service delivery remains robust.

PLEASE NOTE: ONLY the above Kleber method will be affected AND the times listed below are LOCAL New Zealand times with the AEDT time listed in the brackets.

The outage will begin at 6:00pm Friday 16 October 2020 NZDT (4:00PM AEDT). Service is expected to be restored by 7:30am Saturday 17 October 2020 NZDT (5:30AM AEDT).

Should you have any questions about this or need assistance, please contact DataTools Support on (02) 9687 4666 or support@datatools.com.au.
Oct 14, 13:11 AEDT
Oct 16, 2020
Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.