All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational
CA+ Operational
Express Capture Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Kleber and CA+ PRODUCTION servers are scheduled for maintenance on Thursday Sep 30th, 2021, from 05.00am to 06:00am AEST.

This maintenance work is to update data on these servers.

We expect no interruption or downtime to the service during the update.

A New SSL Certificate will be included with this update along with the removal of TLS 1.0 & 1.1

REMINDER - To ensure continued access to the Kleber & CA + web services, users should update their web service integrations to use TLS version 1.2 only.

PLEASE NOTE: The DEV servers are available now for testing purposes. Happy testing!

Should you have any questions - please contact Support on (02) 9687 4666.
Posted on Sep 23, 20:18 AEST
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021
Completed - The scheduled maintenance has been completed.
Sep 23, 20:19 AEST
Scheduled - DataTools is committed to providing you the best and most secure web service experience possible with Kleber and CA+ products. As such we are ending support for Transport Layer Security (TLS) versions 1.0 and 1.1 and focusing our resources on new technologies and supported security systems. Going forward, only the most recent versions of the TLS will be supported.

Why are we ending support for TLS 1.0?

TLS 1.0 and 1.1 is an out-of-date protocol that does not support modern cryptographic algorithms, and they contain security vulnerabilities that may be exploited.

More secure versions are available now, with TLS 1.2 becoming the recommended version by the Internet Engineering Task Force (IETF) in 2008. The IETF formally deprecated TLS versions 1.0 and 1.1 in March 2021.

To ensure continued access to the web services users should update their web service integrations to use TLS version 1.2.

Key Points:
- Timing: September Update, date to be advised
- Action: Review and update web service integrations to use TLS Version 1.2

Should you have any questions about this or need assistance, please contact Support on (02) 9687 4666 or support@datatools.com.au.
Aug 18, 14:46 AEST
Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.