All Systems Operational
About This Site
Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.
Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.
If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.
Kleber
Operational
CA+
Operational
Express Capture
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Notice – ABN & Super Fund Lookup Services Jul 17, 2025 20:00-23:59 AEST
The Australian Government has advised that scheduled maintenance will be carried out on the ABN Lookup and Super Fund Lookup websites and web services on Thursday, 17th July, from 8:00 PM to 11:59 PM AEST.
During this maintenance window, access to ABN and Super Fund Lookup services will be temporarily unavailable. This will impact the following methods:
DataTools.Capture.BusinessName.Search.AuAbr.SearchBusinessName
DataTools.Verify.AsicNumber.AuAbr.VerifyAsicNumber
DataTools.Verify.AustralianBusinessNumber.AuAbr.VerifyAbn
If you have any questions or require assistance, please contact DataTools Support on (02) 9687 4666.
Thank you for your understanding.
Posted on Jul 14, 2025 - 10:31 AEST
During this maintenance window, access to ABN and Super Fund Lookup services will be temporarily unavailable. This will impact the following methods:
DataTools.Capture.BusinessName.Search.AuAbr.SearchBusinessName
DataTools.Verify.AsicNumber.AuAbr.VerifyAsicNumber
DataTools.Verify.AustralianBusinessNumber.AuAbr.VerifyAbn
If you have any questions or require assistance, please contact DataTools Support on (02) 9687 4666.
Thank you for your understanding.
Posted on Jul 14, 2025 - 10:31 AEST
Scheduled Maintenance – Kleber & CA+ Servers (17th July 2025) Jul 18, 2025 06:00-07:00 AEST
Update -
We are currently awaiting confirmation of the root cause from our supplier. Once this information is available, we will provide a detailed update.
In the meantime, if you encounter any issues, please reach out to our Support team.
We appreciate your patience and understanding.
Jul 15, 2025 - 17:29 AEST
In the meantime, if you encounter any issues, please reach out to our Support team.
We appreciate your patience and understanding.
Jul 15, 2025 - 17:29 AEST
Update -
We have identified that the issue affecting the Landline Phone Number Validation method has been resolved. We are currently awaiting final confirmation from our supplier to close this incident.
In the meantime, if you experience any further issues, please don’t hesitate to contact our Support team.
Thank you for your continued patience and understanding.
Jul 14, 2025 - 10:27 AEST
In the meantime, if you experience any further issues, please don’t hesitate to contact our Support team.
Thank you for your continued patience and understanding.
Jul 14, 2025 - 10:27 AEST
Scheduled -
The Kleber and CA+ PRODUCTION servers are scheduled for maintenance on Friday 18th July 2025, from 06:00am to 07:00am AEST.
This maintenance work is to update data on the servers. We expect no interruption or downtime to the service during the update.
PLEASE NOTE: The DEV servers are available now for testing purposes. However, we're currently experiencing an issue with the Landline Phone Number Validation Method from our supplier's end. We'll keep you updated on the progress.
Happy testing!
Should you have any questions - please contact Support on (02) 9687 4666.
Jul 11, 2025 - 23:24 AEST
This maintenance work is to update data on the servers. We expect no interruption or downtime to the service during the update.
PLEASE NOTE: The DEV servers are available now for testing purposes. However, we're currently experiencing an issue with the Landline Phone Number Validation Method from our supplier's end. We'll keep you updated on the progress.
Happy testing!
Should you have any questions - please contact Support on (02) 9687 4666.
Jul 11, 2025 - 23:24 AEST