DataTools Status

All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational

CA+ Operational

Express Capture Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 12, 2024

Scheduled Maintenance of Kleber & CA+ Servers - December 12, 2024

Completed - The scheduled maintenance has been completed.
Dec 12, 10:27 AEDT

Update - Please note that the maintenance work on the DataTools Kleber and Correct Address+ servers that was scheduled from 06:00am to 07:00am AEDT has been successfully completed.

There were no interruptions during the update (Red phase), so we are currently in the Yellow phase of monitoring for the next 24 hours.

Should you have any questions - please contact Support on (02) 9687 4666.
Dec 12, 09:31 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 09:27 AEDT

Scheduled - The Kleber and CA+ PRODUCTION servers are scheduled for maintenance Thursday 12th December 2024, from 06:00am to 07:00am AEDT.

This maintenance work is to update data on the servers. We expect no interruption or downtime to the service during the update.

PLEASE NOTE: The DEV servers are available now for testing purposes.

Happy testing!

Should you have any questions - please contact Support on (02) 9687 4666.
Dec 5, 10:07 AEDT

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

Scheduled Maintenance - ABN and SF Lookup website and webservices

Completed - The scheduled maintenance has been completed.
Nov 30, 23:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 16:00 AEDT

Scheduled - The Australia Government business.gov.au have notified us that they will be conducting a scheduled system maintenance for their ABN Lookup and Super Fund Lookup website/web services on Saturday, 30 November 2024 from 4:00PM to 11:00PM AEDT.

Access to ABN and Superfund Lookup services and web services will be temporarily unavailable.

This will affect the following methods:

DataTools.Capture.BusinessName.Search.AuAbr.SearchBusinessName
DataTools.Verify.AsicNumber.AuAbr.VerifyAsicNumber
DataTools.Verify.AustralianBusinessNumber.AuAbr.VerifyAbn

Should you have any questions, please contact DataTools Support on (02) 9687 4666
Nov 26, 10:59 AEDT

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.