DataTools Status

All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational

CA+ Operational

Express Capture Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 13, 2021

No incidents reported today.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

DataTools Maintenance - Scheduled Maintenance of Kleber & CA+

Completed - Please note that the maintenance work on the DataTools Kleber and Correct Address+ servers that was released on the 8th April 2021 has had no issues and no interruptions during the Yellow phase.

The services have returned to normal monitoring which is green alert status.
Apr 9, 08:54 AEST

Verifying - Please note that the maintenance work on the DataTools Kleber and Correct Address+ servers that was scheduled from 05:00am to 06:00am AEST has been successfully completed.

There was no interruptions during the update (Red phase) so we are currently in the Yellow phase of monitoring for the next 24 hours.
Apr 8, 09:19 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 05:00 AEST

Scheduled - The Kleber and CA+ PRODUCTION servers are scheduled for maintenance on Thursday April 8th 2021 from 05.00am to 06:00am AEST.

This maintenance work is to update data on these servers.

We expect no interruption or out time to the service during the update and it requires no changes to software currently accessing the service.

PLEASE NOTE: the DEV servers are available now for testing purposes. Happy testing! Should you have any questions - please contact Support on (02) 9687 4666.
Apr 1, 17:40 AEDT

Apr 8, 2021

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.