DataTools Status

All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational

CA+ Operational

Express Capture Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 22, 2025

No incidents reported today.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

Scheduled Maintenance of Kleber & CA+ Servers - 9th April 2025

Completed - Please note that the maintenance work on the DataTools Kleber and Correct Address+ servers that was released on Wednesday 9th April 2025 has been completed with no issues and no interruptions during the Yellow phase.

The services have returned to normal monitoring which is green alert status.
Apr 10, 10:58 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:45 AEST

Scheduled - Please note that the maintenance work on the DataTools Kleber and Correct Address+ servers that was scheduled from 06:00am to 07:00am AEST has been successfully completed.

There were no interruptions during the update (Red phase) so we are currently in the Yellow phase of monitoring for the next 24 hours.

Should you have any questions - please contact Support on (02) 9687 4666.
Apr 9, 10:42 AEST

Apr 9, 2025

Scheduled Maintenance of Kleber & CA+ Servers - 9th April 2025

Completed - The scheduled maintenance has been completed.
Apr 9, 07:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 06:00 AEST

Scheduled - The Kleber and CA+ PRODUCTION servers are scheduled for maintenance on Wednesday 9th April 2025, from 06:00am to 07:00am AEST.

This maintenance work is to update data on the servers. We expect no interruption or downtime to the service during the update.

PLEASE NOTE: The DEV servers are available now for testing purposes.

Happy testing!

Should you have any questions - please contact Support on (02) 9687 4666.
Apr 2, 15:27 AEDT

Apr 8, 2025

No incidents reported.