DataTools Status

All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational

CA+ Operational

Express Capture Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

ReachTEL Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 00:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 23:00 AEST

Update - We will be undergoing scheduled maintenance during this time.
Jul 19, 11:49 AEST

Scheduled - ReachTEL have advised that they will be conducting maintenance from 2300 AEST 24/7/2021 to 0030 AEST 25/7/2021.

During this maintenance window all systems will be offline. This includes all portals and all api's.

Please note that this will affect the following methods:

DataTools.Verify.PhoneNumber.Equifax.VerifyPhoneNumberIsConnected
DataTools.Verify.PhoneNumber.ReachTel.VerifyPhoneNumberIsConnected
DtValidatePhoneNumber

All other methods on Kleber should be working normally.

Should you have any questions about this or need assistance, please contact Support on (02) 9687 4666 or support@datatools.com.au.
Jul 19, 11:10 AEST

Jul 24, 2021

Jul 23, 2021

Scheduled Maintenance: ABN and Super Fund Lookup Website and Services

Completed - The scheduled maintenance has been completed.
Jul 23, 23:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:30 AEST

Scheduled - The Australia Government business.gov.au have notified us that they will be conducting a scheduled maintenance for their network upgrades on Friday, 23 July 2021 from 10:30pm AEST to 11:30pm AEST.

Users of the ABN Lookup and Super Fund Lookup website and web services may experience intermittent service outages and performance degradation during the specified window.

This will affect the following methods:

DataTools.Capture.BusinessName.Search.AuAbr.SearchBusinessName
DataTools.Verify.AsicNumber.AuAbr.VerifyAsicNumber
DataTools.Verify.AustralianBusinessNumber.AuAbr.VerifyAbn

Should you have any questions, please contact DataTools Support on (02) 9687 4666.
Jul 16, 09:26 AEST

DataTools Maintenance - Scheduled Maintenance of Kleber & CA+

Completed - Please note that the maintenance work on the DataTools Kleber and Correct Address+ servers that was released on the 22nd July 2021 has had no issues and no interruptions during the Yellow phase.

The services have returned to normal monitoring which is green alert status.
Jul 23, 08:44 AEST

Update - We are continuing to verify the maintenance items.
Jul 23, 08:44 AEST

Verifying - Please note that the maintenance work on the DataTools Kleber and Correct Address+ servers that was scheduled from 05:00am to 06:00am AEST has been successfully completed.

There was no interruptions during the update (Red phase) so we are currently in the Yellow phase of monitoring for the next 24 hours.
Jul 22, 08:49 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 05:00 AEST

Scheduled - The Kleber and CA+ servers are scheduled for maintenance on 22nd July 2021 from 05.00am to 06:00am AEST.
This maintenance work is to update services.

We expect no interruption or down time to the service during the update and it requires no changes to the software currently accessing the service.

Should you have any questions - please contact Support on (02) 9687 4666 or email support@datatools.com.au.
Jul 21, 11:38 AEST

Jul 22, 2021

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.