All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational
CA+ Operational
Express Capture Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Do Not Call Register (DNCR) data provider has advised that maintenance is required on the DNCR services on 19/01/2021 from 22:00 to 23:00 AEDT.

During this time the following DNCR services will be unavailable: Registration, Subscription, Payment and Washing Services.

They apologize for any inconvenience it may cause.

This will ONLY AFFECT use of the method below during the maintenance window - all other methods should work as normal. DataTools.Enhance.PhoneNumber.DoNotCall.Acma.Append

Should you have any issues, please let our Support team know on (02) 9687 4666 or support@datatools.com.au.
Posted on Jan 15, 11:38 AEDT
Past Incidents
Jan 17, 2021

No incidents reported today.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Completed - The scheduled maintenance has been completed.
Jan 15, 17:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 15:00 AEDT
Scheduled - Australia Post have advised that they need to perform maintenance on their Database Server this Friday 15th of January 2021.

Access to the NCOA API service will be disrupted during the window 15:00hrs-17:00hrs AEDT.

This will affect the DataTools.Enhance.Person.NationalChangeOfAddress.AusPost.Append method.

Should you have any issues, please let our Support team know on (02) 9687 4666 or support@datatools.com.au.
Jan 12, 14:01 AEDT
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.