All Systems Operational
About This Site
Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.
Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.
If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.
Kleber
Operational
CA+
Operational
Express Capture
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
NCOA 2.0 Scheduled Outage – Infrastructure Maintenance: Database Upgrade Friday 29-May-2020
May 29, 14:00 - May 31, 17:00 AEST
Australia Post have advised they are performing a major Software and Operating System upgrade on their Core Database platform.
Access to their Analytics & API services along with Reporting applications will be disrupted during this period. For their Greenplum Software Update it will be on Fri 29 May 14:00 till Sun 31 May 17:00 AEST.
They do not expect any regular batch processes to be affected by this outage. However, this will possibly affect the DataTools.Enhance.Person.NationalChangeOfAddress.AusPost.Append method.
Should you have any issues, please let our Support team know on (02) 9687 4666 or support@datatools.com.au.
Posted on May 26, 12:44 AEST
Access to their Analytics & API services along with Reporting applications will be disrupted during this period. For their Greenplum Software Update it will be on Fri 29 May 14:00 till Sun 31 May 17:00 AEST.
They do not expect any regular batch processes to be affected by this outage. However, this will possibly affect the DataTools.Enhance.Person.NationalChangeOfAddress.AusPost.Append method.
Should you have any issues, please let our Support team know on (02) 9687 4666 or support@datatools.com.au.
Posted on May 26, 12:44 AEST
NCOA 2.0 Scheduled Outage – Infrastructure Maintenance: Database Upgrade Thurs 4-Jun-2020
Jun 4, 20:00-22:00 AEST
Australia Post have advised they are performing a major Software and Operating System upgrade on their Core Database platform on 4 Jun 2020.
Access to their Analytics & API services along with Reporting applications will be disrupted during this period. For their Operating System Upgrade it will be from 20:00-22:00 AEST.
They do not expect any regular batch processes to be affected by this outage. However, this will possibly affect the DataTools.Enhance.Person.NationalChangeOfAddress.AusPost.Append method.
Should you have any issues, please let our Support team know on (02) 9687 4666 or support@datatools.com.au.
Posted on May 26, 12:47 AEST
Access to their Analytics & API services along with Reporting applications will be disrupted during this period. For their Operating System Upgrade it will be from 20:00-22:00 AEST.
They do not expect any regular batch processes to be affected by this outage. However, this will possibly affect the DataTools.Enhance.Person.NationalChangeOfAddress.AusPost.Append method.
Should you have any issues, please let our Support team know on (02) 9687 4666 or support@datatools.com.au.
Posted on May 26, 12:47 AEST