Update - Our provider is currently working on a resolve for the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 16, 2025 - 16:07 AEST
Update - We are continuing to await further updates from our provider regarding the Kleber phone validation issue currently affecting phone numbers in Denmark, Italy, and Singapore.
Their most recent communication confirmed that they are actively working on a resolution. We are closely monitoring the situation and will provide new information as soon as it becomes available.
We appreciate your ongoing patience and understanding. If you require any assistance in the meantime, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
Thank you for your continued support.
May 15, 2025 - 16:11 AEST
Update - Our provider is continuously working to resolve the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring their progress and will provide further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team at (02) 9687 4666 or support@datatools.com.au.
May 14, 2025 - 16:57 AEST
Update - We would like to inform you that our provider is still actively working to resolve the issue affecting phone number validation for Denmark, Italy, and Singapore.
We remain in close contact with them and are continuing to monitor the situation closely. We understand the inconvenience this may be causing and sincerely appreciate your patience and understanding.
We will provide further updates as soon as new information becomes available.
If you require assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 13, 2025 - 15:52 AEST
Identified - Our provider is currently working on a resolve for the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 12, 2025 - 12:46 AEST
Update - Our provider is still investigating the issue affecting the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the matter and will provide updates as soon as new information becomes available.
Thank you for your patience and understanding. Should you need any assistance, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 09, 2025 - 16:12 AEST
Update - Our provider is currently investigating the issue affecting the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 08, 2025 - 14:26 AEST
Investigating - We are currently investigating an issue affecting the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
Please note that phone validation for all other countries is operating normally.
A support ticket has been raised with our provider, and we are actively working with them to resolve the issue. We will continue to provide updates as more information becomes available.
We apologise for any inconvenience caused. If you require assistance, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
Thank you for your patience and understanding.
May 07, 2025 - 13:02 AEST
Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.
Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.
If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.