We’re still waiting on a confirmed root cause from our supplier and are following up closely. As soon as we have more information, we’ll send a detailed update.
In the meantime, if you run into any issues, please reach out to our Support team.
Thanks again for your patience and understanding.
Posted Jul 16, 2025 - 10:08 AEST
Update
We are currently awaiting confirmation of the root cause from our supplier. Once this information is available, we will provide a detailed update.
In the meantime, if you encounter any issues, please reach out to our Support team.
We appreciate your patience and understanding.
Posted Jul 15, 2025 - 17:29 AEST
Update
We have identified that the issue affecting the Landline Phone Number Validation method has been resolved. We are currently awaiting final confirmation from our supplier to close this incident.
In the meantime, if you experience any further issues, please don’t hesitate to contact our Support team.
Thank you for your continued patience and understanding.
Posted Jul 14, 2025 - 10:27 AEST
Scheduled
The Kleber and CA+ PRODUCTION servers are scheduled for maintenance on Friday 18th July 2025, from 06:00am to 07:00am AEST.
This maintenance work is to update data on the servers. We expect no interruption or downtime to the service during the update.
PLEASE NOTE: The DEV servers are available now for testing purposes. However, we're currently experiencing an issue with the Landline Phone Number Validation Method from our supplier's end. We'll keep you updated on the progress.
Happy testing!
Should you have any questions - please contact Support on (02) 9687 4666.
Posted Jul 11, 2025 - 23:24 AEST
This scheduled maintenance affects: Kleber and CA+.