DataTools Status

All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational

CA+ Operational

Express Capture Operational

Kleber Batch Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 28, 2026

Resolved – Brief Service Interruption on Kleber Batch

Resolved - A brief service interruption impacted Kleber Batch yesterday, 27 April 2026, occurring within the window of 6:43 PM to 9:02 PM, with an overall impact lasting approximately 43 minutes.

During this period, one of the internal dependent services stopped unexpectedly, which affected the execution of Kleber Batch processes. Once the issue was identified, the affected services were restarted to restore normal operations.

All services have remained stable since the recovery, and processing has continued as expected following the restart.

We apologize for any inconvenience this may have caused.
Apr 28, 09:20 AEST

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

Resolved - Brief Service Interruption on Kleber & CA+ Servers

Resolved - A brief service interruption occurred today, 21 April 2026 between 9:00 AM and 9:03 AM during the deployment of a security patch for the Kleber services.

During the deployment, an unexpected interaction between a scheduled automation task and a launch template update temporarily affected server capacity, resulting in a short service disruption. Manual intervention was performed to stabilize the environment and restore normal operations.

This behavior is not typically observed during manual deployments, and additional safeguards are being reviewed to prevent similar automation conflicts.

All systems have remained stable since the resolution, and the security patch has been successfully applied.

We apologize for any inconvenience this may have caused.
Apr 21, 11:13 AEST

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.