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All Systems Operational
About This Site
Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.
Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.
If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.
Kleber
Operational
CA+
Operational
Express Capture
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2025
No incidents reported today.
Jun 18, 2025
No incidents reported.
Jun 17, 2025
No incidents reported.
Jun 16, 2025
No incidents reported.
Jun 15, 2025
No incidents reported.
Jun 14, 2025
No incidents reported.
Jun 13, 2025
Resolved -
The supplier has advised that the issue has now been resolved. We have verified the method and are pleased to inform you that everything is functioning as expected. No further issues have been reported.
Thank you for your patience. Should you experience any issues, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
Jun 13, 10:18 AEST
Thank you for your patience. Should you experience any issues, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
Jun 13, 10:18 AEST
Update -
Our provider is still actively working on resolving the issue affecting Denmark, Italy, and Singapore. It remains a top priority, and we will share any new updates as soon as they become available.
Thank you for your continued patience. If you need assistance in the meantime, please contact our Support Team on (02) 9687 4666.
Jun 12, 10:14 AEST
Thank you for your continued patience. If you need assistance in the meantime, please contact our Support Team on (02) 9687 4666.
Jun 12, 10:14 AEST
Update -
Just a quick update to let you know that the provider's team is still working on the issue, and it's still a top priority.
We will keep you posted as soon as we hear from them.
Thanks again for your patience. If you need help in the meantime, please contact our Support Team on (02) 9687 4666.
Jun 11, 13:21 AEST
We will keep you posted as soon as we hear from them.
Thanks again for your patience. If you need help in the meantime, please contact our Support Team on (02) 9687 4666.
Jun 11, 13:21 AEST
Update -
The provider's development team is still working on the issue, and it's still a top priority. There’s no new information yet, but we’ll let you know as soon as we hear more.
Thanks again for your patience. If you need help in the meantime, please contact our Support Team on (02) 9687 4666.
Jun 10, 12:22 AEST
Thanks again for your patience. If you need help in the meantime, please contact our Support Team on (02) 9687 4666.
Jun 10, 12:22 AEST
Update -
We’ve been advised that the provider’s development team is still actively working on the issue, and it remains a priority. At this stage, no new information has been provided.
We sincerely appreciate your patience and will share any updates as soon as they become available.
For any assistance in the meantime, please contact our Support Team on (02) 9687 4666.
Jun 6, 14:11 AEST
We sincerely appreciate your patience and will share any updates as soon as they become available.
For any assistance in the meantime, please contact our Support Team on (02) 9687 4666.
Jun 6, 14:11 AEST
Update -
We have received confirmation from our provider that their development team is still actively working on the issue. While there are no new updates at this stage, it remains a priority and we’ll be notified as soon as a fix is deployed.
We appreciate your continued patience and will keep you informed of any developments. If you need support in the meantime, please reach out to our Support Team at (02) 9687 4666 or support@datatools.com.au.
Jun 5, 15:47 AEST
We appreciate your continued patience and will keep you informed of any developments. If you need support in the meantime, please reach out to our Support Team at (02) 9687 4666 or support@datatools.com.au.
Jun 5, 15:47 AEST
Update -
We’re still waiting to hear back from our provider and are following up regularly.
Thanks for your patience. We will update you as soon as we hear from them.
If you need help in the meantime, you can contact our Support Team at (02) 9687 4666 or support@datatools.com.au.
Jun 4, 16:00 AEST
Thanks for your patience. We will update you as soon as we hear from them.
If you need help in the meantime, you can contact our Support Team at (02) 9687 4666 or support@datatools.com.au.
Jun 4, 16:00 AEST
Update -
We're still waiting to hear back from our provider and are actively following up. We'll keep you posted with any updates.
Thanks for your patience. If you need assistance in the meantime, please contact our Support Team at (02) 9687 4666 or support@datatools.com.au.
Jun 3, 14:10 AEST
Thanks for your patience. If you need assistance in the meantime, please contact our Support Team at (02) 9687 4666 or support@datatools.com.au.
Jun 3, 14:10 AEST
Update -
We’re currently awaiting an update from our provider and remain in close contact with them.
We’ll share any new information as soon as it becomes available. Thank you for your continued patience.
For assistance in the meantime, please reach out to our Support Team at (02) 9687 4666 or support@datatools.com.au.
Jun 2, 13:59 AEST
We’ll share any new information as soon as it becomes available. Thank you for your continued patience.
For assistance in the meantime, please reach out to our Support Team at (02) 9687 4666 or support@datatools.com.au.
Jun 2, 13:59 AEST
Update -
There are no new updates from our provider at this time. We are actively following up and continuing to monitor the situation to ensure it remains a priority.
We’ll share any developments as soon as they become available. Thank you for your ongoing patience.
If you need assistance, please contact our Support Team on (02) 9687 4666 or support@datatools.com.au.
May 30, 13:40 AEST
We’ll share any developments as soon as they become available. Thank you for your ongoing patience.
If you need assistance, please contact our Support Team on (02) 9687 4666 or support@datatools.com.au.
May 30, 13:40 AEST
Update -
There is no new update at this stage. Our provider’s development team is still working on the fix, and we are following up regularly to ensure it remains a priority.
We’ll share further information as soon as it becomes available. Thank you for your continued patience.
For assistance, please contact our Support Team on (02) 9687 4666 or support@datatools.com.au.
May 29, 12:17 AEST
We’ll share further information as soon as it becomes available. Thank you for your continued patience.
For assistance, please contact our Support Team on (02) 9687 4666 or support@datatools.com.au.
May 29, 12:17 AEST
Update -
We are still awaiting deployment of the fix by our provider. There are no new updates at this stage, but we continue to follow up regularly.
Thank you for your continued patience. We will provide further updates as soon as they become available.
For assistance, please contact our Support Team on (02) 9687 4666 or support@datatools.com.au.
May 28, 15:39 AEST
Thank you for your continued patience. We will provide further updates as soon as they become available.
For assistance, please contact our Support Team on (02) 9687 4666 or support@datatools.com.au.
May 28, 15:39 AEST
Update -
Our provider has identified the cause of the issue and has a fix ready but has not yet deployed it. We are actively following up to expedite the resolution.
We apologise for the inconvenience and appreciate your continued patience. Further updates will be provided as they become available.
For assistance, please contact our Support Team on (02) 9687 4666 or support@datatools.com.au.
May 27, 13:07 AEST
We apologise for the inconvenience and appreciate your continued patience. Further updates will be provided as they become available.
For assistance, please contact our Support Team on (02) 9687 4666 or support@datatools.com.au.
May 27, 13:07 AEST
Update -
We would like to provide a brief update on the ongoing phone validation issue affecting numbers in Denmark, Italy, and Singapore.
At this stage, we have not yet received any new updates from our supplier. As previously communicated, their development team has identified the root cause and is actively working on a fix. However, the deployment of this fix is still pending.
We understand the critical importance of this functionality and sincerely apologise for the inconvenience caused. Please be assured that we are closely monitoring the situation and maintaining regular contact with our supplier. We will share further updates as soon as they become available.
Thank you for your continued patience and understanding. If you have any questions or require assistance, please don’t hesitate to contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 26, 13:58 AEST
At this stage, we have not yet received any new updates from our supplier. As previously communicated, their development team has identified the root cause and is actively working on a fix. However, the deployment of this fix is still pending.
We understand the critical importance of this functionality and sincerely apologise for the inconvenience caused. Please be assured that we are closely monitoring the situation and maintaining regular contact with our supplier. We will share further updates as soon as they become available.
Thank you for your continued patience and understanding. If you have any questions or require assistance, please don’t hesitate to contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 26, 13:58 AEST
Update -
We’d like to update you on the ongoing phone validation issue affecting numbers in Denmark, Italy, and Singapore.
Our supplier has advised that their development team has identified the root cause and is actively working on a fix. Deployment is expected shortly, and we will provide an update as soon as it is implemented.
We are closely monitoring the situation and will keep you informed of any significant developments.
Thank you for your continued patience and understanding. If you have any questions or need assistance, please contact our Support team at (02) 9687 4666 or support@datatools.com.au.
May 23, 14:02 AEST
Our supplier has advised that their development team has identified the root cause and is actively working on a fix. Deployment is expected shortly, and we will provide an update as soon as it is implemented.
We are closely monitoring the situation and will keep you informed of any significant developments.
Thank you for your continued patience and understanding. If you have any questions or need assistance, please contact our Support team at (02) 9687 4666 or support@datatools.com.au.
May 23, 14:02 AEST
Update -
We're continuing to monitor the Kleber phone validation issue currently affecting phone numbers in Denmark, Italy, and Singapore.
At this stage, we’re still awaiting a further update from our provider. Their development team is actively investigating the root cause and working toward a resolution.
We understand this may be causing inconvenience and sincerely appreciate your ongoing patience. We’ll provide new information as soon as it becomes available.
If you need assistance in the meantime, please contact our Support team at (02) 9687 4666 or support@datatools.com.au.
May 22, 15:55 AEST
At this stage, we’re still awaiting a further update from our provider. Their development team is actively investigating the root cause and working toward a resolution.
We understand this may be causing inconvenience and sincerely appreciate your ongoing patience. We’ll provide new information as soon as it becomes available.
If you need assistance in the meantime, please contact our Support team at (02) 9687 4666 or support@datatools.com.au.
May 22, 15:55 AEST
Update -
We are continuing to await further updates from our provider regarding the Kleber phone validation issue currently affecting phone numbers in Denmark, Italy, and Singapore. Their most recent communication confirmed that they are actively working on a resolution.
We are closely monitoring the situation and will provide new information as soon as it becomes available. We appreciate your ongoing patience and understanding.
If you require any assistance in the meantime, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
May 20, 15:52 AEST
We are closely monitoring the situation and will provide new information as soon as it becomes available. We appreciate your ongoing patience and understanding.
If you require any assistance in the meantime, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
May 20, 15:52 AEST
Update -
Our provider is currently working on a resolve for the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the progress and will share further updates once we hear from them.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 19, 15:47 AEST
We are closely monitoring the progress and will share further updates once we hear from them.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 19, 15:47 AEST
Update -
Our provider is currently working on a resolve for the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 16, 16:07 AEST
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 16, 16:07 AEST
Update -
We are continuing to await further updates from our provider regarding the Kleber phone validation issue currently affecting phone numbers in Denmark, Italy, and Singapore.
Their most recent communication confirmed that they are actively working on a resolution. We are closely monitoring the situation and will provide new information as soon as it becomes available.
We appreciate your ongoing patience and understanding. If you require any assistance in the meantime, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
Thank you for your continued support.
May 15, 16:11 AEST
Their most recent communication confirmed that they are actively working on a resolution. We are closely monitoring the situation and will provide new information as soon as it becomes available.
We appreciate your ongoing patience and understanding. If you require any assistance in the meantime, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
Thank you for your continued support.
May 15, 16:11 AEST
Update -
Our provider is continuously working to resolve the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring their progress and will provide further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team at (02) 9687 4666 or support@datatools.com.au.
May 14, 16:57 AEST
We are closely monitoring their progress and will provide further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team at (02) 9687 4666 or support@datatools.com.au.
May 14, 16:57 AEST
Update -
We would like to inform you that our provider is still actively working to resolve the issue affecting phone number validation for Denmark, Italy, and Singapore.
We remain in close contact with them and are continuing to monitor the situation closely. We understand the inconvenience this may be causing and sincerely appreciate your patience and understanding.
We will provide further updates as soon as new information becomes available.
If you require assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 13, 15:52 AEST
We remain in close contact with them and are continuing to monitor the situation closely. We understand the inconvenience this may be causing and sincerely appreciate your patience and understanding.
We will provide further updates as soon as new information becomes available.
If you require assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 13, 15:52 AEST
Identified -
Our provider is currently working on a resolve for the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 12, 12:46 AEST
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 12, 12:46 AEST
Update -
Our provider is still investigating the issue affecting the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the matter and will provide updates as soon as new information becomes available.
Thank you for your patience and understanding. Should you need any assistance, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 9, 16:12 AEST
We are closely monitoring the matter and will provide updates as soon as new information becomes available.
Thank you for your patience and understanding. Should you need any assistance, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 9, 16:12 AEST
Update -
Our provider is currently investigating the issue affecting the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 8, 14:26 AEST
We are closely monitoring the progress and will share further updates as soon as new information becomes available.
Thank you for your continued patience and understanding. If you need assistance in the meantime, please contact our Support team on (02) 9687 4666 or at support@datatools.com.au.
May 8, 14:26 AEST
Investigating -
We are currently investigating an issue affecting the Kleber phone validation method for phone numbers in Denmark, Italy, and Singapore.
Please note that phone validation for all other countries is operating normally.
A support ticket has been raised with our provider, and we are actively working with them to resolve the issue. We will continue to provide updates as more information becomes available.
We apologise for any inconvenience caused. If you require assistance, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
Thank you for your patience and understanding.
May 7, 13:02 AEST
Please note that phone validation for all other countries is operating normally.
A support ticket has been raised with our provider, and we are actively working with them to resolve the issue. We will continue to provide updates as more information becomes available.
We apologise for any inconvenience caused. If you require assistance, please contact our Support team on (02) 9687 4666 or via email at support@datatools.com.au.
Thank you for your patience and understanding.
May 7, 13:02 AEST
Jun 12, 2025
Completed -
The scheduled maintenance has been completed.
Jun 12, 23:59 AEST
Jun 12, 23:59 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:00 AEST
Jun 12, 20:00 AEST
Scheduled -
We have been informed by the ABN Lookup provider (business.gov.au) that they will be conducting planned system maintenance on their ABN and Super Fund website and web services today, 12th June 2025, from 8:00pm to 11:59pm AEST.
During this time, access to ABN and Super Fund Lookup services will be temporarily unavailable.
This maintenance will only impact the following Kleber method:
DataTools.Capture.BusinessName.Search.AuAbr.SearchBusinessName
If you have any questions, please contact DataTools Support at (02) 9687 4666.
Jun 12, 10:02 AEST
During this time, access to ABN and Super Fund Lookup services will be temporarily unavailable.
This maintenance will only impact the following Kleber method:
DataTools.Capture.BusinessName.Search.AuAbr.SearchBusinessName
If you have any questions, please contact DataTools Support at (02) 9687 4666.
Jun 12, 10:02 AEST
Jun 11, 2025
Jun 10, 2025
Jun 9, 2025
No incidents reported.
Jun 8, 2025
No incidents reported.
Jun 7, 2025
No incidents reported.
Jun 6, 2025
Jun 5, 2025