All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational
CA+ Operational
Express Capture Operational
Kleber Batch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance – Kleber, Kleber Batch & CA+ Servers (11th December 2025) Dec 11, 2025 06:00-07:00 AEDT

The Kleber, Kleber Batch and CA+ PRODUCTION servers are scheduled for maintenance on Thursday 11th December 2025, from 06:00am to 07:00am AEST.

This maintenance work is to update data on the servers. We expect no interruption or downtime to the service during the update.

PLEASE NOTE: The DEV servers are available now for testing purposes.

Happy testing!

Should you have any questions - please contact Support on (02) 9687 4666.

Posted on Dec 04, 2025 - 10:16 AEDT
Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Resolved - Thank you for your understanding and patience while we worked on this issue. After close monitoring, we’re pleased to confirm that the incident is now fully resolved.

We discovered that some of our server processes had become corrupted. We identified the affected servers and replaced them with fresh copies.

If you experience any further issues, please don’t hesitate to contact our Support team at +61 2 9687 4666.

Dec 2, 19:20 AEDT
Monitoring - We have now fixed the issue and the Kleber servers are operating normally. Our sincere apologies for any inconvenience caused. We will closely monitor the servers. If you are still experiencing any issues, please call Support on +61 2 9687 4666.
Dec 2, 17:32 AEDT
Investigating - We have detected an issue on the Kleber Servers. Our team is urgently investigating. We will update you shortly.
Dec 2, 17:20 AEDT
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.