DataTools Status

All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational

CA+ Operational

Express Capture Operational

Kleber Batch Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 9, 2026

No incidents reported today.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

Planned Maintenance - Subscription Management Transition from DataTools to GBG

Completed - We have successfully migrated the active subscribers across the GBG Status Page.

Should you require any further assistance, please feel free to contact our Customer Support Team on 1800 312 860.

Thank you for your continued support.
Jul 2, 13:13 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:30 AEST

Scheduled - As part of GBG’s integration of DataTools and our efforts to simplify customer interactions, subscription management will transition from DataTools to GBG effective 1 July 2026 (cut-off date).

What to expect:

• The list of subscribers from https://status.datatools.com.au will be migrated to our GBG status page at https://www.gbgstatus.com, which customers should refer to going forward after the cut-off date.
• No service interruption is expected during this transition, and existing products, services, and support arrangements will remain unchanged.
• No action is required on your side; however, you may receive a confirmation from the GBG status page regarding your subscription - please accept this.

We do not anticipate any impact to platform availability during this maintenance window. Our teams will be closely monitoring the transition to ensure a smooth experience.

If you have any questions regarding this change, please contact our customer support team on 1800 312 860.
Jun 29, 10:20 AEST

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.