All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Kleber Operational
CA+ Operational
Express Capture Operational
Kleber Batch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Resolved - Thank you for your understanding and patience while we worked on this issue.

We are pleased to confirm that the incident is now fully resolved. We identified that some of our server processes had become corrupted. The affected instances have been terminated, and a fresh set of instances has been launched.

If you experience any further issues, please don’t hesitate to contact our Support team at +61 2 9687 4666.

Jan 16, 10:14 AEDT
Investigating - We have detected an issue on the Kleber Servers. Our team is investigating. We will update you.
Jan 16, 00:47 AEDT
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.