All Systems Operational

About This Site

Welcome to the DataTools status page. This page provides independently monitored real time information on Kleber, Correct Address+ and Express Capture services.

Should you have any issues or questions about these services please contact our Client Service team on +61 2 9687 4666 or support@datatools.com.au during 9am-5pm Mon-Fri on Sydney working days.

If your issue occurs outside of these hours and is critical - please contact us via emergency@datatools.com.au. Non-critical issues to this emergency email will incur a charge. All non critical issues should go via the normal support contacts above.

Uptime over the past 90 days. View historical uptime.
Kleber Operational
CA+ Operational
Express Capture Operational
Kleber Batch Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025
Resolved – Kleber API Runtime Error & Phone Number Validation Issue
Resolved - We have received reports from some users experiencing the following issues impacting services:

1. Kleber API Runtime Error
Some users experienced runtime errors in Production, including:

• “Server Error in '/KleberBrowser' Application”
• “There was no endpoint listening at http://localhost:50080/KleberWebServiceSoap/DtKleberService.svc…”

In certain cases, a 200 OK response with an internal error message was also returned. This issue has been resolved and normal service has been restored.

2. Phone Number Validation – Vodafone Numbers

We identified a potential issue with the DataTools.Verify.PhoneNumber.Equifax.VerifyPhoneNumberIsConnected method. Some Vodafone numbers were incorrectly returning a “Disconnected” status despite being active and connected. This behavior was confirmed across multiple tests cases and appears specific to Vodafone numbers. Our supplier has been notified and is investigating.

Our team has resolved the Kleber API issue and is continuing to monitor system stability. We will provide updates on the Vodafone number validation issue as more information becomes available.

We appreciate your patience and thank you for your understanding.
Aug 22, 14:31 AEST
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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