Planned Maintenance - Subscription Management Transition from DataTools to GBG

Scheduled Maintenance Report for DataTools

Completed

We have successfully migrated the active subscribers across the GBG Status Page.

Should you require any further assistance, please feel free to contact our Customer Support Team on 1800 312 860.

Thank you for your continued support.
Posted Jul 02, 2026 - 13:13 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 29, 2026 - 10:30 AEST

Scheduled

As part of GBG’s integration of DataTools and our efforts to simplify customer interactions, subscription management will transition from DataTools to GBG effective 1 July 2026 (cut-off date).

What to expect:

• The list of subscribers from https://status.datatools.com.au will be migrated to our GBG status page at https://www.gbgstatus.com, which customers should refer to going forward after the cut-off date.
• No service interruption is expected during this transition, and existing products, services, and support arrangements will remain unchanged.
• No action is required on your side; however, you may receive a confirmation from the GBG status page regarding your subscription - please accept this.

We do not anticipate any impact to platform availability during this maintenance window. Our teams will be closely monitoring the transition to ensure a smooth experience.

If you have any questions regarding this change, please contact our customer support team on 1800 312 860.
Posted Jun 29, 2026 - 10:20 AEST
This scheduled maintenance affected: Kleber, CA+, Express Capture, and Kleber Batch.